From The Seattle Times -
Starbucks will close 7,100 stores nationwide for three hours on the evening of Feb. 26 to retrain about 135,000 in-store employees and people who oversee the stores. "We will have all new standards for how we create the drinks," said spokeswoman Valerie O'Neil. "They will be trained in creating the perfect shot, steaming the milk and all the pieces that come together in a drink."
The retraining is part of Starbucks' plan to revive its brand and sales growth, which by one measure sank to an all-time low last quarter. Chairman Howard Schultz last month returned as chief executive to oversee the turnaround. Starbucks already has said it will slow U.S. expansion, grow faster in foreign countries and stop selling warmed sandwiches. Monday, it announced a switch in wireless Internet providers and said it will offer two hours a day of free Wi-Fi to certain customers.
HMMMM = Maybe they need some CC's Coffehouse employees to come show them how it's done!
Starbucks will close 7,100 stores nationwide for three hours on the evening of Feb. 26 to retrain about 135,000 in-store employees and people who oversee the stores. "We will have all new standards for how we create the drinks," said spokeswoman Valerie O'Neil. "They will be trained in creating the perfect shot, steaming the milk and all the pieces that come together in a drink."
The retraining is part of Starbucks' plan to revive its brand and sales growth, which by one measure sank to an all-time low last quarter. Chairman Howard Schultz last month returned as chief executive to oversee the turnaround. Starbucks already has said it will slow U.S. expansion, grow faster in foreign countries and stop selling warmed sandwiches. Monday, it announced a switch in wireless Internet providers and said it will offer two hours a day of free Wi-Fi to certain customers.
HMMMM = Maybe they need some CC's Coffehouse employees to come show them how it's done!
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